AEV Freightliner M2 Ambulance, Traumahawk, Type 1 F-SERIES Ambulance (2020-2021): Electrical system
Recall 20V783000 · Dec 15, 2020 · Halcore Group, Inc.
7
vehicles affected
7
vehicles affected
Facts
- Recall number
- 20V783000
- Date
- Dec 15, 2020
- Maker
- Halcore Group, Inc.
- Units affected
- 7
- Kind
- Vehicles
- Component
- Electrical system > Instrument cluster/panel
- Model years
- 2020-2021
- Started by
- The maker
- Hazard
- Injury
What is wrong
Halcore Group, Inc. (Halcore) is recalling certain 2020-2021 American Emergency Vehicle Traumahawk Type I Ram 4500, 2020 American Emergency Vehicle Type I Ford F-450 and Ford F-550, and 2021 American Emergency Vehicle Medium Duty Ambulance Freightliner M2 vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
What can happen
If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
The fix
Recall repairs are free of charge.
Halcore will notify owners, and dealers will provide updated replacement Vista IV units, free of charge. The recall began January 11, 2021. Owners may contact Halcore customer service at 1-800-447-0343. Halcore's number for this recall is 20E-078.
Vehicles covered
3 models, 4 model years in all
| Make | Model | Model years |
|---|---|---|
| Aev | Freightliner M2 Ambulance | 2021 |
| Aev | Traumahawk | 2020-2021 |
| Aev | Type 1 F-Series Ambulance | 2020 |
Related pages
Questions and answers
Which vehicles are in recall 20V783000?
3 models: Aev Freightliner M2 Ambulance (2021), Aev Traumahawk (2020-2021), Aev Type 1 F-Series Ambulance (2020), about 7 vehicles in all.
What is the fix for recall 20V783000?
Halcore will notify owners, and dealers will provide updated replacement Vista IV units, free of charge. The recall began January 11, 2021. Owners may contact Halcore customer service at 1-800-447-0343. Halcore's number for this recall is 20E-078.
What can happen?
If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.