Alexander Dennis Enviro 500 (2017-2020): Fuel system, diesel
Recall 21V468000 · Jun 23, 2021 · Alexander Dennis Inc.
310
vehicles affected
310
vehicles affected
Facts
- Recall number
- 21V468000
- Date
- Jun 23, 2021
- Maker
- Alexander Dennis Inc.
- Units affected
- 310
- Kind
- Vehicles
- Component
- Fuel system, diesel > Fuel injection system > Fuel rail
- Model years
- 2017-2020
- Started by
- The maker
- Hazard
- Fire
What is wrong
Alexander Dennis, Inc. (Alexander Dennis) is recalling certain 2017-2020 E500 buses. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
What can happen
A fuel leak in the presence of an ignition source increases the risk of a fire.
The fix
Recall repairs are free of charge.
Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Alexander Dennis customer service at 1-951-244-9429.
Vehicles covered
1 model, 4 model years in all
| Make | Model | Model years |
|---|---|---|
| Alexander Dennis | Enviro 500 | 2017-2020 |
Related pages
Questions and answers
Which vehicles are in recall 21V468000?
1 model: Alexander Dennis Enviro 500 (2017-2020), about 310 vehicles in all.
What is the fix for recall 21V468000?
Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Alexander Dennis customer service at 1-951-244-9429.
What can happen?
A fuel leak in the presence of an ignition source increases the risk of a fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.