Alta Redshift EXR, Redshift MXR (2018-2019): Electrical system
Recall 18V502000 · Jul 31, 2018 · Alta Motors
215
vehicles affected
215
vehicles affected
Facts
- Recall number
- 18V502000
- Date
- Jul 31, 2018
- Maker
- Alta Motors
- Units affected
- 215
- Kind
- Vehicles
- Component
- Electrical system > Software
- Model years
- 2018-2019
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Alta Motors (Alta) is recalling certain 2019 Alta Redshift EXR and 2018-2019 Alta Redshift MXR motorcycles. The software for the throttle control may fault if the throttle is rolled forward past the closed position, possibly resulting in a motorcycle stall.
What can happen
A motorcycle stall can increase the risk of a crash.
The fix
Recall repairs are free of charge.
Alta will notify owners, and dealers will install an update for the throttle software, free of charge. The recall began August 6, 2018. Owners may contact Alta customer service at 1-415-230-0755. Alta's number for this recall is SVC-ESB-18-004.
Vehicles covered
2 models, 3 model years in all
Related pages
Questions and answers
Which vehicles are in recall 18V502000?
2 models: Alta Redshift Exr (2019), Alta Redshift MXR (2018-2019), about 215 vehicles in all.
What is the fix for recall 18V502000?
Alta will notify owners, and dealers will install an update for the throttle software, free of charge. The recall began August 6, 2018. Owners may contact Alta customer service at 1-415-230-0755. Alta's number for this recall is SVC-ESB-18-004.
What can happen?
A motorcycle stall can increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.