Arow Global BUS Emergency Exit Window: Structure
Recall 23E018000 · Mar 8, 2023 · AROW Global Corp
1,500
units affected
1,500
units affected
Facts
- Recall number
- 23E018000
- Date
- Mar 8, 2023
- Maker
- AROW Global Corp
- Units affected
- 1,500
- Kind
- Vehicle equipment
- Component
- Structure > Emergency > Escape/egress/exit
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
AROW Global Corp (AROW) is recalling certain MV204 and MV207 emergency exit windows. Please see the recall report for a complete list of part numbers and window sizes. During a crash, the emergency exit window latch may fail and allow the window to open. As such, these windows fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
What can happen
Emergency windows that open during a crash may not properly retain passengers as intended, increasing their risk of injury.
The fix
Recall repairs are free of charge.
Arow will provide a parts kit with a new latch component, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact AROW customer service at 1-715-693-6020.
Vehicles covered
1 model, 1 model year in all
| Make | Model | Model years |
|---|---|---|
| Arow Global | Bus Emergency Exit Window | Not stated |
Related pages
Questions and answers
Which vehicles are in recall 23E018000?
1 model: Arow Global Bus Emergency Exit Window (all years), about 1,500 vehicles in all.
What is the fix for recall 23E018000?
Arow will provide a parts kit with a new latch component, free of charge. Owner notification letters were mailed March 27, 2023. Owners may contact AROW customer service at 1-715-693-6020.
What can happen?
Emergency windows that open during a crash may not properly retain passengers as intended, increasing their risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.