Astrostart Xpresstart Technical Tips; Automate Xpresstart Technical Tips; Autostart Remote Start; Avital Xpresstart Technical Tips and 11 more: Electrical system
Recall 14E045000 · Jul 15, 2014 · Directed, LLC
8,060
units affected
8,060
units affected
Facts
- Recall number
- 14E045000
- Date
- Jul 15, 2014
- Maker
- Directed, LLC
- Units affected
- 8,060
- Kind
- Vehicle equipment
- Component
- Electrical system > Software
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Directed, LLC (Directed) is recalling certain remote start systems and interface modules. The affected devices may experience a condition that may shut down the vehicle if the on/off button on a remote start, or phone system application is depressed while the engine is on and the vehicle brake is subsequently applied.
What can happen
An engine shut down while a vehicle is in motion increases the risk of a crash due to, among other things, a sudden loss of motive power and loss of power steering and braking capability. In addition, safety systems such as air bags are deactivated, increasing the risk of injury in the event of a crash.
The fix
Recall repairs are free of charge.
Directed will notify owners, and dealers will reflash the vehicle software, free of charge. The recall began on July 24, 2014. Owners may contact Directed at 1-888-770-7122.
Vehicles covered
15 models, 15 model years in all
| Make | Model | Model years |
|---|---|---|
| Astrostart | Xpresstart Technical Tips | Not stated |
| Automate | Xpresstart Technical Tips | Not stated |
| Autostart | Remote Start | Not stated |
| Avital | Xpresstart Technical Tips | Not stated |
| Clifford | Xpresstart Technical Tips | Not stated |
| Command Start | Remote Start | Not stated |
| Nordic Start | Remote Start | Not stated |
| Orbit | Remote Start | Not stated |
| Polar Start | Remote Start | Not stated |
| Premier Defense | Remote Start | Not stated |
| Prostart | Remote Start | Not stated |
| Python | Xpresstart Technical Tips | Not stated |
| Viper | Xpresstart Technical Tips | Not stated |
| Xpresskit | Interface Module | Not stated |
| Xpressstart | Interface Module | Not stated |
Related pages
Questions and answers
Which vehicles are in recall 14E045000?
15 models: Astrostart Xpresstart Technical Tips (all years), Automate Xpresstart Technical Tips (all years), Autostart Remote Start (all years) and 12 more, about 8,060 vehicles in all.
What is the fix for recall 14E045000?
Directed will notify owners, and dealers will reflash the vehicle software, free of charge. The recall began on July 24, 2014. Owners may contact Directed at 1-888-770-7122.
What can happen?
An engine shut down while a vehicle is in motion increases the risk of a crash due to, among other things, a sudden loss of motive power and loss of power steering and braking capability. In addition, safety systems such as air bags are deactivated, increasing the risk of injury in the event of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.