Buick Century, Lacrosse, Regal, Terraza and 15 more (1997-2007): Steering
Recall 09E005000 · Feb 17, 2009 · Dorman Products, Inc.
979
units affected
979
units affected
Facts
- Recall number
- 09E005000
- Date
- Feb 17, 2009
- Maker
- Dorman Products, Inc.
- Units affected
- 979
- Kind
- Vehicle equipment
- Component
- Steering
- Model years
- 1997-2007
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
What can happen
A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
The fix
Recall repairs are free of charge.
DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
Vehicles covered
19 models, 91 model years in all
| Make | Model | Model years |
|---|---|---|
| Buick | Century | 1997-2005 |
| Buick | Lacrosse | 2005-2007 |
| Buick | Regal | 1997-2004 |
| Buick | Terraza | 2005-2007 |
| Chevrolet | Impala | 2000-2007 |
| Chevrolet | Monte Carlo | 2000-2007 |
| Chevrolet | Uplander | 2005-2007 |
| Chevrolet | Venture | 1997-2005 |
| Mpi | 2697902 | Not stated |
| Mpi | 2697903 | Not stated |
| Napa | 7-8502 | Not stated |
| Napa | 7-8503 | Not stated |
| Oldsmobile | Intrigue | 1998-2002 |
| Oldsmobile | Silhouette | 1997-2004 |
| Platinum | 2697902 | Not stated |
| Platinum | 2697903 | Not stated |
| Pontiac | Grand Prix | 1997-2007 |
| Pontiac | Montana | 1999-2005 |
| Saturn | Relay | 2005-2007 |
Related pages
Questions and answers
Which vehicles are in recall 09E005000?
19 models: Buick Century (1997-2005), Buick Lacrosse (2005-2007), Buick Regal (1997-2004) and 16 more, about 979 vehicles in all.
What is the fix for recall 09E005000?
DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL BEGAN ON FEBRUARY 23, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492 AND PRESS 5.
What can happen?
A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.