Cadillac CTS-V (2014-2015): Power train
Recall 20V038000 · Jan 23, 2020 · General Motors LLC
2,866
vehicles affected
2,866
vehicles affected
Facts
- Recall number
- 20V038000
- Date
- Jan 23, 2020
- Maker
- General Motors LLC
- Units affected
- 2,866
- Kind
- Vehicles
- Component
- Power train > Driveline > Differential unit
- Model years
- 2014-2015
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
General Motors LLC (GM) is recalling certain 2014-2015 Cadillac CTS-V Sport vehicles equipped with 3.6L Twin Turbo V6 engines. The roll pins in the rear-axle differential may fracture.
What can happen
If the roll pins fracture while the vehicle is in motion, the rear wheels may lock up and the driver can lose control of the vehicle, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
GM will notify owners, and dealers will repair or replace the rear axle differential, free of charge. The recall began May 1, 2020. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N192279370.
Vehicles covered
1 model, 2 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V038000?
1 model: Cadillac CTS-V (2014-2015), about 2,866 vehicles in all.
What is the fix for recall 20V038000?
GM will notify owners, and dealers will repair or replace the rear axle differential, free of charge. The recall began May 1, 2020. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N192279370.
What can happen?
If the roll pins fracture while the vehicle is in motion, the rear wheels may lock up and the driver can lose control of the vehicle, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.