Carado Axion, Banff; Hymer Aktiv, Aktiv 2.0 and 10 more (2012-2018): Equipment
Recall 18V001000 · Jan 2, 2018 · Erwin Hymer Group North America, Inc.
5,185
vehicles affected
5,185
vehicles affected
Facts
- Recall number
- 18V001000
- Date
- Jan 2, 2018
- Maker
- Erwin Hymer Group North America, Inc.
- Units affected
- 5,185
- Kind
- Vehicles
- Component
- Equipment
- Model years
- 2012-2018
- Started by
- The maker
- Hazard
- Fire
What is wrong
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2012-2018 Roadtrek E-trek, CS Adventurous, RS Adventurous, SS Agile, Zion, Zion SRT, Simplicity, Simplicity SRT, Hymer Aktiv, Aktiv 2.0, Sonne, Carado Banff, Axion, and Sunlight Van One vehicles. These motorhomes are equipped with Kidde E10 or EH10 Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher.
What can happen
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
The fix
Recall repairs are free of charge.
Erwin Hymer will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 8, 2018. Owners may contact Erwin Hymer customer service at 1-844-413-8245, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. For additional guidance consumers can contact Erwin Hymer Group North America, Inc., customer service line at 844-496-3735. Erwin Hymer's number for this recall is 17E062000.
Vehicles covered
14 models, 98 model years in all
| Make | Model | Model years |
|---|---|---|
| Carado | Axion | 2012-2018 |
| Carado | Banff | 2012-2018 |
| Hymer | Aktiv | 2012-2018 |
| Hymer | Aktiv 2.0 | 2012-2018 |
| Hymer | Sonne | 2012-2018 |
| Roadtrek | CS Adventurous | 2012-2018 |
| Roadtrek | E-Trek | 2012-2018 |
| Roadtrek | RS Adventurous | 2012-2018 |
| Roadtrek | Simplicity | 2012-2018 |
| Roadtrek | Simplicity SRT | 2012-2018 |
| Roadtrek | SS Agile | 2012-2018 |
| Roadtrek | Zion | 2012-2018 |
| Roadtrek | Zion SRT | 2012-2018 |
| Sunlight | Van One | 2012-2018 |
Related pages
Questions and answers
Which vehicles are in recall 18V001000?
14 models: Carado Axion (2012-2018), Carado Banff (2012-2018), Hymer Aktiv (2012-2018) and 11 more, about 5,185 vehicles in all.
What is the fix for recall 18V001000?
Erwin Hymer will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 8, 2018. Owners may contact Erwin Hymer customer service at 1-844-413-8245, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on.
What can happen?
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.