Carado Axion, Banff; Hymer Aktiv, Aktiv 2.0 and 4 more (2018-2019): Equipment
Recall 18V712000 · Oct 11, 2018 · Erwin Hymer Group North America, Inc.
172
vehicles affected
172
vehicles affected
Facts
- Recall number
- 18V712000
- Date
- Oct 11, 2018
- Maker
- Erwin Hymer Group North America, Inc.
- Units affected
- 172
- Kind
- Vehicles
- Component
- Equipment > Recreational vehicle/trailer
- Model years
- 2018-2019
- Started by
- The maker
- Hazard
- Injury
What is wrong
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2018-2019 Hymer Aktiv and Aktiv 2.0, Carado Axion and Banff and Roadtrek Simplicity, Simplicity SRT, Zion and Zion SRT motorhomes. The undermount generator may overcharge the auxiliary batteries, damaging them.
What can happen
If the supplied sealed batteries are replaced with batteries that are not sealed, overcharging the batteries may result in an acid spill, increasing the risk of injury.
The fix
Recall repairs are free of charge.
Erwin Hymer has notified owners, and dealers will install a new internal voltage regulator into the generator, free of charge. The recall began on October 24, 2018. Owners may contact Erwin Hymer customer service at 1-800-663-0066.
Vehicles covered
8 models, 16 model years in all
Related pages
Questions and answers
Which vehicles are in recall 18V712000?
8 models: Carado Axion (2018-2019), Carado Banff (2018-2019), Hymer Aktiv (2018-2019) and 5 more, about 172 vehicles in all.
What is the fix for recall 18V712000?
Erwin Hymer has notified owners, and dealers will install a new internal voltage regulator into the generator, free of charge. The recall began on October 24, 2018. Owners may contact Erwin Hymer customer service at 1-800-663-0066.
What can happen?
If the supplied sealed batteries are replaced with batteries that are not sealed, overcharging the batteries may result in an acid spill, increasing the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.