Chrysler Town AND Country, Voyager; Dodge Caravan, Grand Caravan and 11 more (1994-2008): Visibility
Recall 07E104000 · Dec 11, 2007 · Safelite Fulfillment, Inc.
1,657
units affected
1,657
units affected
Facts
- Recall number
- 07E104000
- Date
- Dec 11, 2007
- Maker
- Safelite Fulfillment, Inc.
- Units affected
- 1,657
- Kind
- Vehicle equipment
- Component
- Visibility > Glass, side/rear
- Model years
- 1994-2008
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
What can happen
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
The fix
Recall repairs are free of charge.
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Vehicles covered
15 models, 81 model years in all
| Make | Model | Model years |
|---|---|---|
| Chrysler | Town And Country | 1998-2000, 2004-2007 |
| Chrysler | Voyager | 2004-2007 |
| Dodge | Caravan | 1998-2000, 2004-2007 |
| Dodge | Grand Caravan | 1998-2000, 2004-2007 |
| Dodge | Ram 1500 | 2002-2008 |
| Dodge | Ram 2500 | 2002-2008 |
| Dodge | Ram 3500 | 2002-2008 |
| Ford | Explorer | 2002-2008 |
| Hangzhou | Replacement Glass | Not stated |
| Honda | Civic | 2001-2005 |
| Honda | CR-V | 2002-2005 |
| Jeep | Grand Cherokee | 1994-1998 |
| Mercury | Mountaineer | 2002-2008 |
| Plymouth | Grand Voyager | 1998-2000 |
| Plymouth | Voyager | 1998-2000 |
Related pages
Questions and answers
Which vehicles are in recall 07E104000?
15 models: Chrysler Town And Country (1998-2000, 2004-2007), Chrysler Voyager (2004-2007), Dodge Caravan (1998-2000, 2004-2007) and 12 more, about 1,657 vehicles in all.
What is the fix for recall 07E104000?
SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE.
What can happen?
IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.