Excel RV (2013-2014): Equipment
Recall 13V388000 · Aug 28, 2013 · Peterson Industries, Inc.
28
vehicles affected
28
vehicles affected
Facts
- Recall number
- 13V388000
- Date
- Aug 28, 2013
- Maker
- Peterson Industries, Inc.
- Units affected
- 28
- Kind
- Vehicles
- Component
- Equipment
- Model years
- 2013-2014
- Started by
- The safety regulator
- Hazard
- Crash risk
What is wrong
Peterson Industries Inc. (Peterson) is recalling certain model year 2013-2014 Excel travel trailers manufactured February 2013 through June 2013. Due to a design change in the dometic-brand power awning motor assembly, the motor assembly screws may unknowingly shear.
What can happen
If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
The fix
Recall repairs are free of charge.
Peterson Industries Inc. will notify owners, and Dometic staff will replace the affected motors with one of a different design. The recall began on August 21, 2013. Owners may contact Peterson at 1-800-368-3759 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
Vehicles covered
1 model, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| Excel | RV | 2013-2014 |
Related pages
Questions and answers
Which vehicles are in recall 13V388000?
1 model: Excel RV (2013-2014), about 28 vehicles in all.
What is the fix for recall 13V388000?
Peterson Industries Inc. will notify owners, and Dometic staff will replace the affected motors with one of a different design. The recall began on August 21, 2013. Owners may contact Peterson at 1-800-368-3759 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle.
What can happen?
If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.