Ford E-TRANSIT Chassis (2024-2025): Electrical system
Recall 25V238000 · Apr 11, 2025 · Ford Motor Company
457
vehicles affected
457
vehicles affected
Owners are told to park these vehicles outside, away from buildings, until they are repaired.
Facts
- Recall number
- 25V238000
- Date
- Apr 11, 2025
- Maker
- Ford Motor Company
- Units affected
- 457
- Kind
- Vehicles
- Component
- Electrical system > Propulsion system > Traction battery
- Model years
- 2024-2025
- Started by
- The maker
- Hazard
- Fire
What is wrong
Ford Motor Company (Ford) is recalling certain 2024-2025 E-Transit Chassis Cab vehicles. The tray side rails for the high voltage battery pack may buckle and crack, allowing water to enter the battery.
What can happen
Water inside a high voltage battery can cause an electrical short circuit, increasing the risk of a fire.
The fix
Recall repairs are free of charge.
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace, or repair the battery assembly as necessary, free of charge. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S36.
Vehicles covered
1 model, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| Ford | E-Transit Chassis | 2024-2025 |
Related pages
Questions and answers
Which vehicles are in recall 25V238000?
1 model: Ford E-Transit Chassis (2024-2025), about 457 vehicles in all.
What is the fix for recall 25V238000?
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace, or repair the battery assembly as necessary, free of charge. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number.
What can happen?
Water inside a high voltage battery can cause an electrical short circuit, increasing the risk of a fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.