Ford Explorer, Service Steering Gear (2011-2012): Steering
Recall 14E001000 · Jan 6, 2014 · Ford Motor Company
300
units affected
300
units affected
Facts
- Recall number
- 14E001000
- Date
- Jan 6, 2014
- Maker
- Ford Motor Company
- Units affected
- 300
- Kind
- Vehicle equipment
- Component
- Steering
- Model years
- 2011-2012
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.
What can happen
The inability to steer the vehicle increases the risk of a crash.
The fix
Recall repairs are free of charge.
Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.
Vehicles covered
2 models, 3 model years in all
Related pages
Questions and answers
Which vehicles are in recall 14E001000?
2 models: Ford Explorer (2011-2012), Ford Service Steering Gear (all years), about 300 vehicles in all.
What is the fix for recall 14E001000?
Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.
What can happen?
The inability to steer the vehicle increases the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.