Ford Explorer (2020-2022): Back over prevention
Recall 23V305000 · Apr 28, 2023 · Ford Motor Company
523
vehicles affected
523
vehicles affected
Facts
- Recall number
- 23V305000
- Date
- Apr 28, 2023
- Maker
- Ford Motor Company
- Units affected
- 523
- Kind
- Vehicles
- Component
- Back over prevention > Display function
- Model years
- 2020-2022
- Started by
- The safety regulator
- Hazard
- Crash risk
What is wrong
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What can happen
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
The fix
Recall repairs are free of charge.
Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
Vehicles covered
1 model, 3 model years in all
Related pages
Questions and answers
Which vehicles are in recall 23V305000?
1 model: Ford Explorer (2020-2022), about 523 vehicles in all.
What is the fix for recall 23V305000?
Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
What can happen?
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.