Freightliner Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500 and 4 more (2018-2019): Latches/locks/linkages
Recall 19V665000 · Sep 18, 2019 · Daimler Vans USA, LLC
5,626
vehicles affected
5,626
vehicles affected
Facts
- Recall number
- 19V665000
- Date
- Sep 18, 2019
- Maker
- Daimler Vans USA, LLC
- Units affected
- 5,626
- Kind
- Vehicles
- Component
- Latches/locks/linkages > Hood > LATCH
- Model years
- 2018-2019
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.
What can happen
A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.
Vehicles covered
8 models, 16 model years in all
| Make | Model | Model years |
|---|---|---|
| Freightliner | Sprinter 1500 | 2018-2019 |
| Freightliner | Sprinter 2500 | 2018-2019 |
| Freightliner | Sprinter 3500 | 2018-2019 |
| Freightliner | Sprinter 4500 | 2018-2019 |
| Mercedes-Benz | Sprinter 1500 | 2018-2019 |
| Mercedes-Benz | Sprinter 2500 | 2018-2019 |
| Mercedes-Benz | Sprinter 3500 | 2018-2019 |
| Mercedes-Benz | Sprinter 4500 | 2018-2019 |
Related pages
Questions and answers
Which vehicles are in recall 19V665000?
8 models: Freightliner Sprinter 1500 (2018-2019), Freightliner Sprinter 2500 (2018-2019), Freightliner Sprinter 3500 (2018-2019) and 5 more, about 5,626 vehicles in all.
What is the fix for recall 19V665000?
DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HAUBOSS.
What can happen?
A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.