Freightliner Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500 and 4 more (2018-2019): Visibility
Recall 19V507000 · Jul 2, 2019 · Daimler Vans USA, LLC
1,079
vehicles affected
1,079
vehicles affected
Facts
- Recall number
- 19V507000
- Date
- Jul 2, 2019
- Maker
- Daimler Vans USA, LLC
- Units affected
- 1,079
- Kind
- Vehicles
- Component
- Visibility > Glass, side/rear
- Model years
- 2018-2019
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.
What can happen
In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
The fix
Recall repairs are free of charge.
DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.
Vehicles covered
8 models, 16 model years in all
| Make | Model | Model years |
|---|---|---|
| Freightliner | Sprinter 1500 | 2018-2019 |
| Freightliner | Sprinter 2500 | 2018-2019 |
| Freightliner | Sprinter 3500 | 2018-2019 |
| Freightliner | Sprinter 4500 | 2018-2019 |
| Mercedes-Benz | Sprinter 1500 | 2018-2019 |
| Mercedes-Benz | Sprinter 2500 | 2018-2019 |
| Mercedes-Benz | Sprinter 3500 | 2018-2019 |
| Mercedes-Benz | Sprinter 4500 | 2018-2019 |
Related pages
Questions and answers
Which vehicles are in recall 19V507000?
8 models: Freightliner Sprinter 1500 (2018-2019), Freightliner Sprinter 2500 (2018-2019), Freightliner Sprinter 3500 (2018-2019) and 5 more, about 1,079 vehicles in all.
What is the fix for recall 19V507000?
DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267.
What can happen?
In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.