Freightliner Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500 and 4 more (2019): Engine and engine cooling
Recall 20V078000 · Feb 12, 2020 · Daimler Vans USA, LLC
4,424
vehicles affected
4,424
vehicles affected
Facts
- Recall number
- 20V078000
- Date
- Feb 12, 2020
- Maker
- Daimler Vans USA, LLC
- Units affected
- 4,424
- Kind
- Vehicles
- Component
- Engine and engine cooling > Exhaust system > Emission control > Gas recirculation valve (egr valve); Engine and engine cooling > Exhaust system
- Model years
- 2019
- Started by
- The maker
- Hazard
- Fire
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The connecting screws on the exhaust gas recirculation (EGR) pipe may not have been correctly tightened.
What can happen
If the connecting screws are not properly tightened, hot exhaust gases may leak from the EGR pipe, increasing the risk of a fire.
The fix
Recall repairs are free of charge.
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will renew the screw connection and the flange seals on the exhaust gas recirculation pipe, free of charge. DVUSA issued owners an interim notification on April 6, 2020. The recall began May 4, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3AGROHR.
Vehicles covered
8 models, 8 model years in all
| Make | Model | Model years |
|---|---|---|
| Freightliner | Sprinter 1500 | 2019 |
| Freightliner | Sprinter 2500 | 2019 |
| Freightliner | Sprinter 3500 | 2019 |
| Freightliner | Sprinter 4500 | 2019 |
| Mercedes-Benz | Sprinter 1500 | 2019 |
| Mercedes-Benz | Sprinter 2500 | 2019 |
| Mercedes-Benz | Sprinter 3500 | 2019 |
| Mercedes-Benz | Sprinter 4500 | 2019 |
Related pages
Questions and answers
Which vehicles are in recall 20V078000?
8 models: Freightliner Sprinter 1500 (2019), Freightliner Sprinter 2500 (2019), Freightliner Sprinter 3500 (2019) and 5 more, about 4,424 vehicles in all.
What is the fix for recall 20V078000?
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will renew the screw connection and the flange seals on the exhaust gas recirculation pipe, free of charge. DVUSA issued owners an interim notification on April 6, 2020. The recall began May 4, 2020. Owners may contact DVUSA customer service.
What can happen?
If the connecting screws are not properly tightened, hot exhaust gases may leak from the EGR pipe, increasing the risk of a fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.