Freightliner Sprinter 2500, Sprinter 3500; MERCEDES-BENZ Sprinter 2500, Sprinter 3500 (2017): Structure
Recall 18V288000 · May 3, 2018 · Daimler Vans USA, LLC
153
vehicles affected
153
vehicles affected
Facts
- Recall number
- 18V288000
- Date
- May 3, 2018
- Maker
- Daimler Vans USA, LLC
- Units affected
- 153
- Kind
- Vehicles
- Component
- Structure > Body
- Model years
- 2017
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles. These vehicles may be missing spot welds on the front side wall, connecting the door portal to the hinge reinforcements in the A-pillar area, possibly affecting vehicle strength in a crash.
What can happen
If the missing welds affect body strength, there may be an increased risk of injury in the event of a crash.
The fix
Recall repairs are free of charge.
DVUSA will notify owners, and dealers will inspect the vehicles and add any missing spot welds, free of charge. The recall began on July 2, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Vehicles covered
4 models, 4 model years in all
| Make | Model | Model years |
|---|---|---|
| Freightliner | Sprinter 2500 | 2017 |
| Freightliner | Sprinter 3500 | 2017 |
| Mercedes-Benz | Sprinter 2500 | 2017 |
| Mercedes-Benz | Sprinter 3500 | 2017 |
Related pages
Questions and answers
Which vehicles are in recall 18V288000?
4 models: Freightliner Sprinter 2500 (2017), Freightliner Sprinter 3500 (2017), Mercedes-Benz Sprinter 2500 (2017) and 1 more, about 153 vehicles in all.
What is the fix for recall 18V288000?
DVUSA will notify owners, and dealers will inspect the vehicles and add any missing spot welds, free of charge. The recall began on July 2, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
What can happen?
If the missing welds affect body strength, there may be an increased risk of injury in the event of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.