Freightliner Sprinter 2500, Sprinter 3500; MERCEDES-BENZ Sprinter 2500, Sprinter 3500 (2018): Latches/locks/linkages
Recall 18V743000 · Oct 24, 2018 · Daimler Vans USA, LLC
76
vehicles affected
76
vehicles affected
Facts
- Recall number
- 18V743000
- Date
- Oct 24, 2018
- Maker
- Daimler Vans USA, LLC
- Units affected
- 76
- Kind
- Vehicles
- Component
- Latches/locks/linkages > Doors > LATCH
- Model years
- 2018
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.
What can happen
In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
The fix
Recall repairs are free of charge.
DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.
Vehicles covered
4 models, 4 model years in all
| Make | Model | Model years |
|---|---|---|
| Freightliner | Sprinter 2500 | 2018 |
| Freightliner | Sprinter 3500 | 2018 |
| Mercedes-Benz | Sprinter 2500 | 2018 |
| Mercedes-Benz | Sprinter 3500 | 2018 |
Related pages
Questions and answers
Which vehicles are in recall 18V743000?
4 models: Freightliner Sprinter 2500 (2018), Freightliner Sprinter 3500 (2018), Mercedes-Benz Sprinter 2500 (2018) and 1 more, about 76 vehicles in all.
What is the fix for recall 18V743000?
DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall began January 31, 2019. Owners may contact DVUSA at 1-877-762-8267.
What can happen?
In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.