Freightliner Sprinter 2500, Sprinter 3500; MERCEDES-BENZ Sprinter 2500, Sprinter 3500 (2019): Exterior lighting
Recall 19V309000 · Apr 18, 2019 · Daimler Vans USA, LLC
1,517
vehicles affected
1,517
vehicles affected
Facts
- Recall number
- 19V309000
- Date
- Apr 18, 2019
- Maker
- Daimler Vans USA, LLC
- Units affected
- 1,517
- Kind
- Vehicles
- Component
- Exterior lighting > Headlights > High/low beam dimmer switch
- Model years
- 2019
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter (Platform 907) vehicles equipped with high-beam assist. A software error in the control unit may prevent the driver from being able to switch off the high beams when intended.
What can happen
Being unable to turn off the high beams may result in oncoming traffic being blinded by the vehicle's lights, increasing the risk of crash.
The fix
Recall repairs are free of charge.
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the control unit software, free of charge. The recall began June 14, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FERNLI.
Vehicles covered
4 models, 4 model years in all
| Make | Model | Model years |
|---|---|---|
| Freightliner | Sprinter 2500 | 2019 |
| Freightliner | Sprinter 3500 | 2019 |
| Mercedes-Benz | Sprinter 2500 | 2019 |
| Mercedes-Benz | Sprinter 3500 | 2019 |
Related pages
Questions and answers
Which vehicles are in recall 19V309000?
4 models: Freightliner Sprinter 2500 (2019), Freightliner Sprinter 3500 (2019), Mercedes-Benz Sprinter 2500 (2019) and 1 more, about 1,517 vehicles in all.
What is the fix for recall 19V309000?
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will update the control unit software, free of charge. The recall began June 14, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FERNLI.
What can happen?
Being unable to turn off the high beams may result in oncoming traffic being blinded by the vehicle's lights, increasing the risk of crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.