GEM E2, E4, E6, Elxd (2009-2025): Wheels
Recall 25V380000 · Jun 23, 2025 · Gem Waev LLC
5,353
vehicles affected
5,353
vehicles affected
Facts
- Recall number
- 25V380000
- Date
- Jun 23, 2025
- Maker
- Gem Waev LLC
- Units affected
- 5,353
- Kind
- Vehicles
- Component
- Wheels > Lugs/nuts/bolts/studs; Suspension > Front > Control arm > Upper ball joint; Suspension > Front > Control arm > Lower ball joint
- Model years
- 2009-2025
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
GEM WAEV LLC (GEM) is recalling certain 2022-2025 e2, e4, e6, and eLXD vehicles. The retaining fasteners between the ball joint and the hub strut may have been improperly tightened, which can result in ball joint separation from the wheel.
What can happen
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1-800-688-8680.
Vehicles covered
4 models, 16 model years in all
Related pages
Questions and answers
Which vehicles are in recall 25V380000?
4 models: GEM E2 (2022-2025), GEM E4 (2022-2025), GEM E6 (2022-2025) and 1 more, about 5,353 vehicles in all.
What is the fix for recall 25V380000?
Dealers will inspect and tighten the retaining fasteners or replace the ball joints as necessary, free of charge. Owner notification letters were mailed July 7, 2025. Owners may contact GEM customer service at 1-800-688-8680.
What can happen?
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.