GEM E2, E4, E6, Elxd (2024-2025): Suspension
Recall 24V971000 · Dec 26, 2024 · Gem Waev LLC
243
vehicles affected
243
vehicles affected
Facts
- Recall number
- 24V971000
- Date
- Dec 26, 2024
- Maker
- Gem Waev LLC
- Units affected
- 243
- Kind
- Vehicles
- Component
- Suspension > Front > Control arm > Lower ball joint; Suspension > Front > Control arm > Upper ball joint; Wheels > Lugs/nuts/bolts/studs
- Model years
- 2024-2025
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.
What can happen
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will tighten the mounting screws, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact GEM customer service at 1-800-688-8680.
Vehicles covered
4 models, 8 model years in all
Related pages
Questions and answers
Which vehicles are in recall 24V971000?
4 models: GEM E2 (2024-2025), GEM E4 (2024-2025), GEM E6 (2024-2025) and 1 more, about 243 vehicles in all.
What is the fix for recall 24V971000?
Dealers will tighten the mounting screws, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact GEM customer service at 1-800-688-8680.
What can happen?
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.