Hale Smartfoam: Equipment
Recall 19E055000 · Aug 20, 2019 · Hale Products Inc
43
units affected
43
units affected
Facts
- Recall number
- 19E055000
- Date
- Aug 20, 2019
- Maker
- Hale Products Inc
- Units affected
- 43
- Kind
- Vehicle equipment
- Component
- Equipment
- Started by
- The maker
- Hazard
- Fire
What is wrong
Hale Products Inc. (Hale) is recalling certain SmartFoam 6.5-12 foam pump systems with a 12 volt power supply. The foam pump system can overheat and fail, causing fire fighting foam chemical to be unavailable to fight a fire.
What can happen
If the fire fighting foam chemical injection is unavailable, it can impact the fire fighting and/or vapor mitigation efforts, which increases the risk of injury to bystanders and emergency personnel.
The fix
Recall repairs are free of charge.
Hale will notify the fire truck manufacturers that purchased the equipment, and dealers for those companies will replace the SmartFoam 6.5 12 volt systems with SmartFoam 6.5 24 volt systems and a voltage converter, free of charge. The recall began September 11, 2019. Final remedy letter was sent November 11, 2019. Owners may contact Hale customer service at 1-800-533-3569. Hale's number for this recall is SB-175.
Vehicles covered
1 model, 1 model year in all
| Make | Model | Model years |
|---|---|---|
| Hale | Smartfoam | Not stated |
Related pages
Questions and answers
Which vehicles are in recall 19E055000?
1 model: Hale Smartfoam (all years), about 43 vehicles in all.
What is the fix for recall 19E055000?
Hale will notify the fire truck manufacturers that purchased the equipment, and dealers for those companies will replace the SmartFoam 6.5 12 volt systems with SmartFoam 6.5 24 volt systems and a voltage converter, free of charge. The recall began September 11, 2019. Final remedy letter was sent November 11, 2019.
What can happen?
If the fire fighting foam chemical injection is unavailable, it can impact the fire fighting and/or vapor mitigation efforts, which increases the risk of injury to bystanders and emergency personnel.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.