Helio O2 (2020-2023): Equipment
Recall 23V194000 · Mar 23, 2023 · 9299-5000 Quebec Inc.
61
vehicles affected
61
vehicles affected
Facts
- Recall number
- 23V194000
- Date
- Mar 23, 2023
- Maker
- 9299-5000 Quebec Inc.
- Units affected
- 61
- Kind
- Vehicles
- Component
- Equipment > Appliance > Oven/stove/cooktop
- Model years
- 2020-2023
- Started by
- The maker
- Hazard
- Fire
What is wrong
9299-5000 Québec Inc. (9299-5000 Quebec) is recalling certain 2020-2023 HÉLIO O2 travel trailers, equipped with certain SDS2 2-Burner Drop-in Cooktops. The internal aluminum burner tubes that connect to the gas valves may fracture and cause a gas leak.
What can happen
A gas leak in the presence of an ignition source can increase the risk of a fire.
The fix
Recall repairs are free of charge.
Dealers will install a regulator support bracket, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact 9299-5000 Quebec customer service at 1-877 5832206. 9299-5000 Quebec's number for this recall is 2023-001.
Vehicles covered
1 model, 4 model years in all
| Make | Model | Model years |
|---|---|---|
| Helio | O2 | 2020-2023 |
Related pages
Questions and answers
Which vehicles are in recall 23V194000?
1 model: Helio O2 (2020-2023), about 61 vehicles in all.
What is the fix for recall 23V194000?
Dealers will install a regulator support bracket, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact 9299-5000 Quebec customer service at 1-877 5832206. 9299-5000 Quebec's number for this recall is 2023-001.
What can happen?
A gas leak in the presence of an ignition source can increase the risk of a fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.