Highland Ridge FW Silverstar; Highland Ridge TT Mesa Ridge, Open Range (2020): Visibility
Recall 20V338000 · Jun 9, 2020 · Highland Ridge RV
80
vehicles affected
80
vehicles affected
Facts
- Recall number
- 20V338000
- Date
- Jun 9, 2020
- Maker
- Highland Ridge RV
- Units affected
- 80
- Kind
- Vehicles
- Component
- Visibility > Glass, side/rear
- Model years
- 2020
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Highland Ridge RV (Highland Ridge) is recalling certain 2020 Ridge, Open Range, and Silverstar recreational trailers. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
What can happen
If the window glass detaches while the trailer is moving it could become a projectile, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Highland RV will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Highland RV customer service at 1-260-768-7771. Highland RV's number for this recall is 9901508.
Vehicles covered
3 models, 3 model years in all
| Make | Model | Model years |
|---|---|---|
| Highland Ridge FW | Silverstar | 2020 |
| Highland Ridge TT | Mesa Ridge | 2020 |
| Highland Ridge TT | Open Range | 2020 |
Related pages
Questions and answers
Which vehicles are in recall 20V338000?
3 models: Highland Ridge FW Silverstar (2020), Highland Ridge TT Mesa Ridge (2020), Highland Ridge TT Open Range (2020), about 80 vehicles in all.
What is the fix for recall 20V338000?
Highland RV will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Highland RV customer service at 1-260-768-7771. Highland RV's number for this recall is 9901508.
What can happen?
If the window glass detaches while the trailer is moving it could become a projectile, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.