Hyperax 2023 Volt RV, 2024 Volt 2, 2024 Volt 2 LHB, Volt RV Lite: Equipment
Recall 25E092000 · Dec 22, 2025 · Couture Co Ltd
2,380
units affected
2,380
units affected
Facts
- Recall number
- 25E092000
- Date
- Dec 22, 2025
- Maker
- Couture Co Ltd
- Units affected
- 2,380
- Kind
- Vehicle equipment
- Component
- Equipment > Mechanical > Carrier/rack
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Couture Co Ltd (Couture Co) is recalling certain Hyperax Volt RV Lite part number B0B4NCZN87, 2024 Volt 2 LHB part number B0CNSYMC19, 2024 Volt 2 part number B0C4T56L8X, and 2023 Volt RV part number B0B48WK529 e-bike carriers. The e-bike carrier latch mechanism may experience excessive wear, disengaging while in transit.
What can happen
A disengaged latch may allow the e-bike to shift out of position, increasing the risk of a crash or injury.
The fix
Recall repairs are free of charge.
Owners are advised to stop using the e-bike carriers. Couture Co will reimburse owners for cost of the carrier, free of charge. Owner notification letters were mailed January 7, 2026. Owners may contact Couture Co customer service at 1-888-886-2898.
Vehicles covered
4 models, 4 model years in all
| Make | Model | Model years |
|---|---|---|
| Hyperax | 2023 Volt RV | Not stated |
| Hyperax | 2024 Volt 2 | Not stated |
| Hyperax | 2024 Volt 2 LHB | Not stated |
| Hyperax | Volt RV Lite | Not stated |
Related pages
Questions and answers
Which vehicles are in recall 25E092000?
4 models: Hyperax 2023 Volt RV (all years), Hyperax 2024 Volt 2 (all years), Hyperax 2024 Volt 2 LHB (all years) and 1 more, about 2,380 vehicles in all.
What is the fix for recall 25E092000?
Owners are advised to stop using the e-bike carriers. Couture Co will reimburse owners for cost of the carrier, free of charge. Owner notification letters were mailed January 7, 2026. Owners may contact Couture Co customer service at 1-888-886-2898.
What can happen?
A disengaged latch may allow the e-bike to shift out of position, increasing the risk of a crash or injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.