Masterlock TRI-BALL Mount: Trailer hitches
Recall 11E037000 · Sep 21, 2011 · Masterlock Co.
2,160
units affected
2,160
units affected
Facts
- Recall number
- 11E037000
- Date
- Sep 21, 2011
- Maker
- Masterlock Co.
- Units affected
- 2,160
- Kind
- Vehicle equipment
- Component
- Trailer hitches
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
MASTERLOCK IS RECALLING CERTAIN AFTERMARKET TRI-BALL MOUNTS, PART NUMBER 2948AT, SHIPPED BETWEEN MAY 19, 2011, AND JULY 13, 2011, AND SOLD FOR USE ON MOTOR VEHICLES. THE 2-5/16" HITCH BALL MAY NOT HAVE BEEN DESIGNED TO COMPLY WITH THE 10,000 LBS. LOAD REQUIREMENT AND THUS THE WELD CAN FAIL.
What can happen
IN THE EVENT THAT THE WELD FAILS, THE VEHICLE BEING TOWED CAN SEPARATE FROM THE TOWING VEHICLE, INCREASING THE RISK OF A CRASH.
The fix
Recall repairs are free of charge.
MASTERLOCK WILL REPLACE THE DEFECTIVE TRI-BALL MOUNTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 6, 2011. OWNERS MAY CONTACT MASTERLOCK AT 1-800-464-2088.
Vehicles covered
1 model, 1 model year in all
| Make | Model | Model years |
|---|---|---|
| Masterlock | Tri-Ball Mount | Not stated |
Related pages
Questions and answers
Which vehicles are in recall 11E037000?
1 model: Masterlock Tri-Ball Mount (all years), about 2,160 vehicles in all.
What is the fix for recall 11E037000?
MASTERLOCK WILL REPLACE THE DEFECTIVE TRI-BALL MOUNTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 6, 2011. OWNERS MAY CONTACT MASTERLOCK AT 1-800-464-2088.
What can happen?
IN THE EVENT THAT THE WELD FAILS, THE VEHICLE BEING TOWED CAN SEPARATE FROM THE TOWING VEHICLE, INCREASING THE RISK OF A CRASH.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.