Matrix Headgear Alpha: Equipment
Recall 19E076000 · Nov 12, 2019 · Matrix Headgear Ltd
25
units affected
25
units affected
Facts
- Recall number
- 19E076000
- Date
- Nov 12, 2019
- Maker
- Matrix Headgear Ltd
- Units affected
- 25
- Kind
- Vehicle equipment
- Component
- Equipment > Motorcycle > Helmets
- Started by
- The safety regulator
- Hazard
- Crash risk
What is wrong
Matrix Headgear LTD (Matrix) is recalling certain Alpha motorcycle helmets, in all sizes. The helmet retention system may fail, allowing the helmet to separate from the wearer's head in the event of a crash. Additionally, the helmet may not adequately protect the wearer in the event of a head impact during a crash. As such, these helmets fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 218, "Motorcycle Helmets."
What can happen
A helmet that does not stay secured to the head or adequately protect the wearer from an impact increases the risk of injury in the event of a crash.
The fix
Recall repairs are free of charge.
Matrix will notify owners and will reimburse the cost of the helmet. The recall began January 8, 2020. Owners may contact Matrix customer service at info@matrixhelmets.com.
Vehicles covered
1 model, 1 model year in all
| Make | Model | Model years |
|---|---|---|
| Matrix Headgear | Alpha | Not stated |
Related pages
Questions and answers
Which vehicles are in recall 19E076000?
1 model: Matrix Headgear Alpha (all years), about 25 vehicles in all.
What is the fix for recall 19E076000?
Matrix will notify owners and will reimburse the cost of the helmet. The recall began January 8, 2020. Owners may contact Matrix customer service at info@matrixhelmets.com.
What can happen?
A helmet that does not stay secured to the head or adequately protect the wearer from an impact increases the risk of injury in the event of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.