Mazda CX-5; Pilkington Replacement Windshield (2014-2016): Visibility
Recall 16E002000 · Jan 19, 2016 · Pilkington North America, Inc.
193
units affected
193
units affected
Facts
- Recall number
- 16E002000
- Date
- Jan 19, 2016
- Maker
- Pilkington North America, Inc.
- Units affected
- 193
- Kind
- Vehicle equipment
- Component
- Visibility > Windshield
- Model years
- 2014-2016
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
What can happen
If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.
The fix
Recall repairs are free of charge.
Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.
Vehicles covered
2 models, 4 model years in all
Related pages
Questions and answers
Which vehicles are in recall 16E002000?
2 models: Mazda CX-5 (2014-2016), Pilkington Replacement Windshield (all years), about 193 vehicles in all.
What is the fix for recall 16E002000?
Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.
What can happen?
If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.