MERCEDES-BENZ EQB 250, EQB 250+, EQB 300 4MATIC, EQB 350 4MATIC (2022-2025): Electrical system
Recall 25V050000 · Feb 7, 2025 · Mercedes-Benz USA, LLC
12,236
vehicles affected
12,236
vehicles affected
Owners are told to park these vehicles outside, away from buildings, until they are repaired.
Facts
- Recall number
- 25V050000
- Date
- Feb 7, 2025
- Maker
- Mercedes-Benz USA, LLC
- Units affected
- 12,236
- Kind
- Vehicles
- Component
- Electrical system > Propulsion system > Traction battery
- Model years
- 2022-2025
- Started by
- The maker
- Hazard
- Fire
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
What can happen
A vehicle fire while parked or driving can increase the risk of injury.
The fix
Recall repairs are free of charge.
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.
Vehicles covered
4 models, 10 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Eqb 250 | 2022-2024 |
| Mercedes-Benz | Eqb 250+ | 2025 |
| Mercedes-Benz | Eqb 300 4MATIC | 2022-2024 |
| Mercedes-Benz | Eqb 350 4MATIC | 2022-2024 |
Related pages
Questions and answers
Which vehicles are in recall 25V050000?
4 models: Mercedes-Benz Eqb 250 (2022-2024), Mercedes-Benz Eqb 250+ (2025), Mercedes-Benz Eqb 300 4MATIC (2022-2024) and 1 more, about 12,236 vehicles in all.
What is the fix for recall 25V050000?
Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on.
What can happen?
A vehicle fire while parked or driving can increase the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.