MERCEDES-BENZ EQB 300 4MATIC, EQB 350 4MATIC (2022-2023): Electrical system
Recall 25V487000 · Jul 25, 2025 · Mercedes-Benz USA, LLC
660
vehicles affected
660
vehicles affected
Owners are told to park these vehicles outside, away from buildings, until they are repaired.
Facts
- Recall number
- 25V487000
- Date
- Jul 25, 2025
- Maker
- Mercedes-Benz USA, LLC
- Units affected
- 660
- Kind
- Vehicles
- Component
- Electrical system > Propulsion system > Traction battery
- Model years
- 2022-2023
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQB 350 4MATIC, and EQB 300 4MATIC vehicles. The bus bar in the high voltage battery may be secured with incorrect screws, which can cause the system to have a sudden loss of drive power without warning.
What can happen
A loss of drive power increases the risk of a crash.
The fix
Recall repairs are free of charge.
Owners are advised to park outside until the recall repair is complete. Dealers will inspect and replace the high-voltage battery as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owner notification letters were mailed January 9, 2026. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025080004.
Vehicles covered
2 models, 4 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Eqb 300 4MATIC | 2022-2023 |
| Mercedes-Benz | Eqb 350 4MATIC | 2022-2023 |
Related pages
Questions and answers
Which vehicles are in recall 25V487000?
2 models: Mercedes-Benz Eqb 300 4MATIC (2022-2023), Mercedes-Benz Eqb 350 4MATIC (2022-2023), about 660 vehicles in all.
What is the fix for recall 25V487000?
Owners are advised to park outside until the recall repair is complete. Dealers will inspect and replace the high-voltage battery as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owner notification letters were mailed.
What can happen?
A loss of drive power increases the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.