MERCEDES-BENZ EQE350 (2023): Electrical system
Recall 23V853000 · Dec 15, 2023 · Mercedes-Benz USA, LLC
10
vehicles affected
10
vehicles affected
Facts
- Recall number
- 23V853000
- Date
- Dec 15, 2023
- Maker
- Mercedes-Benz USA, LLC
- Units affected
- 10
- Kind
- Vehicles
- Component
- Electrical system > Software; Exterior lighting > Headlights
- Model years
- 2023
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
What can happen
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Vehicles covered
1 model, 1 model year in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | EQE350 | 2023 |
Related pages
Questions and answers
Which vehicles are in recall 23V853000?
1 model: Mercedes-Benz EQE350 (2023), about 10 vehicles in all.
What is the fix for recall 23V853000?
Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
What can happen?
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.