MERCEDES-BENZ Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500 (2019-2020): Latches/locks/linkages
Recall 21V153000 · Mar 10, 2021 · Daimler Vans USA, LLC
56
vehicles affected
56
vehicles affected
Facts
- Recall number
- 21V153000
- Date
- Mar 10, 2021
- Maker
- Daimler Vans USA, LLC
- Units affected
- 56
- Kind
- Vehicles
- Component
- Latches/locks/linkages > Doors > Lock
- Model years
- 2019-2020
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
What can happen
In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.
The fix
Recall repairs are free of charge.
DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.
Vehicles covered
4 models, 8 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Sprinter 1500 | 2019-2020 |
| Mercedes-Benz | Sprinter 2500 | 2019-2020 |
| Mercedes-Benz | Sprinter 3500 | 2019-2020 |
| Mercedes-Benz | Sprinter 4500 | 2019-2020 |
Related pages
Questions and answers
Which vehicles are in recall 21V153000?
4 models: Mercedes-Benz Sprinter 1500 (2019-2020), Mercedes-Benz Sprinter 2500 (2019-2020), Mercedes-Benz Sprinter 3500 (2019-2020) and 1 more, about 56 vehicles in all.
What is the fix for recall 21V153000?
DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.
What can happen?
In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.