Mercedes Benz Sprinter 2500, Sprinter 3500; MERCEDES-BENZ Sprinter 3500 (2014-2015): Engine and engine cooling
Recall 14V764000 · Dec 1, 2014 · Mercedes-Benz USA, LLC - DBA Sprinter
8,279
vehicles affected
8,279
vehicles affected
Facts
- Recall number
- 14V764000
- Date
- Dec 1, 2014
- Maker
- Mercedes-Benz USA, LLC - DBA Sprinter
- Units affected
- 8,279
- Kind
- Vehicles
- Component
- Engine and engine cooling > Engine > Diesel
- Model years
- 2014-2015
- Started by
- The maker
- Hazard
- Fire
What is wrong
Mercedes-Benz USA, LLC - DBA Sprinter (Mercedes) is recalling certain model year 2014-2015 Sprinter 2500, and Sprinter 3500 vehicles manufactured February 28, 2014, to November 21, 2014. In the affected vehicles, oil may leak from around the chain tensioner gasket area.
What can happen
Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.
Vehicles covered
3 models, 4 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes Benz | Sprinter 2500 | 2014-2015 |
| Mercedes Benz | Sprinter 3500 | 2015 |
| Mercedes-Benz | Sprinter 3500 | 2014 |
Related pages
Questions and answers
Which vehicles are in recall 14V764000?
3 models: Mercedes Benz Sprinter 2500 (2014-2015), Mercedes Benz Sprinter 3500 (2015), Mercedes-Benz Sprinter 3500 (2014), about 8,279 vehicles in all.
What is the fix for recall 14V764000?
Mercedes will notify owners, and dealers will replace the chain tensioner gasket, free of charge. The recall began on December 19, 2014. Owners may contact Mercedes customer service at 1-877-762-8267. Mercedes' number for this recall is 2014120003.
What can happen?
Leaking oil may drip onto a hot engine surface, increasing the risk of a fire. Additionally, the leaking oil may be a road hazard for other vehicles, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.