Michelin Agilis Crossclimate C-METRIC: Tires
Recall 23T002000 · Apr 13, 2023 · Michelin North America, Inc.
542,110
units affected
542,110
units affected
Facts
- Recall number
- 23T002000
- Date
- Apr 13, 2023
- Maker
- Michelin North America, Inc.
- Units affected
- 542,110
- Kind
- Tires
- Component
- Tires > Markings
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Michelin North America, Inc. (Michelin) is recalling certain Agilis CrossClimate C-Metric tires with DOT codes 0117 through 1423. Please see the attached tire chart for a list of all affected sizes. The tires are labeled as snow tires, but do not have sufficient traction to perform in all snow weather conditions. As such, these tires fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 139, "New Pneumatic Radial Tires for Light Vehicles."
What can happen
Tires that do not provide sufficient snow traction as expected can increase the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will provide two options, either refund the tire purchase or replace the effected product with an Agilis CrossClimate C-Metric without Alpine Symbol in the equivalent tire size and fitment, free of charge. Owner notification letters are expected to be mailed June 12, 2023. Owners may contact Michelin Consumer Care at 1-888-971-3801.
Vehicles covered
1 model, 1 model year in all
| Make | Model | Model years |
|---|---|---|
| Michelin | Agilis Crossclimate C-Metric | Not stated |
Related pages
Questions and answers
Which vehicles are in recall 23T002000?
1 model: Michelin Agilis Crossclimate C-Metric (all years), about 542,110 vehicles in all.
What is the fix for recall 23T002000?
Dealers will provide two options, either refund the tire purchase or replace the effected product with an Agilis CrossClimate C-Metric without Alpine Symbol in the equivalent tire size and fitment, free of charge. Owner notification letters are expected to be mailed June 12, 2023. Owners may contact Michelin Consumer.
What can happen?
Tires that do not provide sufficient snow traction as expected can increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.