Multiplex ECM: Equipment
Recall 25E009000 · Feb 6, 2025 · Firefly Integrations, LLC
13
units affected
13
units affected
Facts
- Recall number
- 25E009000
- Date
- Feb 6, 2025
- Maker
- Firefly Integrations, LLC
- Units affected
- 13
- Kind
- Vehicle equipment
- Component
- Equipment > Recreational vehicle/trailer; Electrical system > Software
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Firefly Integrations, LLC (Firefly) is recalling certain model G12 Multiplex Electronic Control Module (ECM) units, part number 130010113A, installed in Thor Motor Coach vehicles with a 38XL floor plan. A software error prevents the awning control from being locked in certain situations as intended.
What can happen
Unlocked controls allow the awning to be extended while the vehicle is moving, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will update the ECM software, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Firefly customer service at 1-574-825-4600.
Vehicles covered
1 model, 1 model year in all
| Make | Model | Model years |
|---|---|---|
| Multiplex | Ecm | Not stated |
Related pages
Questions and answers
Which vehicles are in recall 25E009000?
1 model: Multiplex Ecm (all years), about 13 vehicles in all.
What is the fix for recall 25E009000?
Dealers will update the ECM software, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Firefly customer service at 1-574-825-4600.
What can happen?
Unlocked controls allow the awning to be extended while the vehicle is moving, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.