NEO Trailers NAS, NAV, NCV (2010-2011): Latches/locks/linkages
Recall 13V499000 · Oct 23, 2013 · Neo Manufacturing Inc. LLC
434
vehicles affected
434
vehicles affected
Facts
- Recall number
- 13V499000
- Date
- Oct 23, 2013
- Maker
- Neo Manufacturing Inc. LLC
- Units affected
- 434
- Kind
- Vehicles
- Component
- Latches/locks/linkages
- Model years
- 2010-2011
- Started by
- The safety regulator
- Hazard
- Injury
What is wrong
Neo Manufacturing Inc. LLC (Neo) is recalling certain model year 2010-2011 cargo trailers manufactured February 22, 2010, through May 1, 2011 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
What can happen
If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle, increasing the risk of injury.
The fix
Recall repairs are free of charge.
Neo will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on December 4, 2013. Owners may contact Neo at 1-269-503-7630 or Fastec at 1-800-837-2505.
Vehicles covered
3 models, 6 model years in all
| Make | Model | Model years |
|---|---|---|
| Neo Trailers | Nas | 2010-2011 |
| Neo Trailers | Nav | 2010-2011 |
| Neo Trailers | NCV | 2010-2011 |
Related pages
Questions and answers
Which vehicles are in recall 13V499000?
3 models: Neo Trailers Nas (2010-2011), Neo Trailers Nav (2010-2011), Neo Trailers NCV (2010-2011), about 434 vehicles in all.
What is the fix for recall 13V499000?
Neo will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on December 4, 2013. Owners may contact Neo at 1-269-503-7630 or Fastec at 1-800-837-2505.
What can happen?
If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle, increasing the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.