Norgren Kneeling Module: Suspension
Recall 17E024000 · May 9, 2017 · Norgren Inc.
1
units affected
1
units affected
Facts
- Recall number
- 17E024000
- Date
- May 9, 2017
- Maker
- Norgren Inc.
- Units affected
- 1
- Kind
- Vehicle equipment
- Component
- Suspension
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Norgren Inc. (Norgren) is recalling one Kneeling Module, part number K990073. The air valve pistons have retaining snap rings in the manifold that may be improperly seated.
What can happen
An unexpected loss of suspension air bag pressure while driving would result in an abrupt reduction in suspension height, potentially increasing the risk of a crash. A loss of suspension air bag pressure could also occur during vehicle servicing, increasing the risk of injury to maintenance personnel.
The fix
Recall repairs are free of charge.
Norgren has notified the purchaser and provided them with a snap ring reset tool, free of charge. Owners may contact Norgren customer service at 1-303-794-2611.
Vehicles covered
1 model, 1 model year in all
| Make | Model | Model years |
|---|---|---|
| Norgren | Kneeling Module | Not stated |
Related pages
Questions and answers
Which vehicles are in recall 17E024000?
1 model: Norgren Kneeling Module (all years), about 1 vehicles in all.
What is the fix for recall 17E024000?
Norgren has notified the purchaser and provided them with a snap ring reset tool, free of charge. Owners may contact Norgren customer service at 1-303-794-2611.
What can happen?
An unexpected loss of suspension air bag pressure while driving would result in an abrupt reduction in suspension height, potentially increasing the risk of a crash. A loss of suspension air bag pressure could also occur during vehicle servicing, increasing the risk of injury to maintenance personnel.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.