Nova BUS LFS (2021): Electrical system
Recall 21V929000 · Nov 26, 2021 · Nova Bus (US) Inc.
125
vehicles affected
125
vehicles affected
Facts
- Recall number
- 21V929000
- Date
- Nov 26, 2021
- Maker
- Nova Bus (US) Inc.
- Units affected
- 125
- Kind
- Vehicles
- Component
- Electrical system > Software; Structure > Body > Door
- Model years
- 2021
- Started by
- The maker
- Hazard
- Injury
What is wrong
Nova Bus (US) Inc. (Nova) is recalling certain 2021 LFS buses. The vehicle multiplex software may unexpectedly cause the door system electronic control module (ECM) to open and close the rear passenger door when the bus stops.
What can happen
A passenger may exit the bus in an unsafe location if the rear passenger door opens unexpectedly, increasing the risk of injury. Additionally, the doors may unexpectedly close on an exiting passenger, increasing the risk of injury.
The fix
Recall repairs are free of charge.
Nova Bus will provide instructions for how to update the vehicle multiplex and door system ECM software, and install a hardware dedicated wire kit, free of charge. Owner notification letters were mailed December 15, 2021. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5220/5221/5222.
Vehicles covered
1 model, 1 model year in all
Related pages
Questions and answers
Which vehicles are in recall 21V929000?
1 model: Nova Bus LFS (2021), about 125 vehicles in all.
What is the fix for recall 21V929000?
Nova Bus will provide instructions for how to update the vehicle multiplex and door system ECM software, and install a hardware dedicated wire kit, free of charge. Owner notification letters were mailed December 15, 2021. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is.
What can happen?
A passenger may exit the bus in an unsafe location if the rear passenger door opens unexpectedly, increasing the risk of injury. Additionally, the doors may unexpectedly close on an exiting passenger, increasing the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.