Phoenix Zeus 300, Zeus 305 (2015-2017): Wheels
Recall 17V698000 · Nov 3, 2017 · Phoenix Motorcars
45
vehicles affected
45
vehicles affected
Facts
- Recall number
- 17V698000
- Date
- Nov 3, 2017
- Maker
- Phoenix Motorcars
- Units affected
- 45
- Kind
- Vehicles
- Component
- Wheels > Rim; Tires
- Model years
- 2015-2017
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Phoenix Motorcars (Phoenix) is recalling certain 2015 Zeus 300, and 2015-2017 Zeus 305 shuttle vans built on a Ford E-350 chassis. When the vehicle is fully loaded, it may exceed the Gross Axle Weight Rating (GAWR) and the Gross Vehicle Weight Rating (GVWR). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 119, "New Pneumatic Tires-Other Than Passenger Cars," and number 120, "Wheels and Rims-Other Than Passenger Cars."
What can happen
If the vehicle is loaded to its maximum passenger capacity, the rear tires may fail, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Phoenix will notify owners, and dealers will inspect and replace all of the vehicle wheels and tires with ones of a higher load rating, free of charge. The recall began on December 27, 2017. Owners may contact Phoenix customer service at 1-909-987-0815.
Vehicles covered
2 models, 4 model years in all
Related pages
Questions and answers
Which vehicles are in recall 17V698000?
2 models: Phoenix Zeus 300 (2015), Phoenix Zeus 305 (2015-2017), about 45 vehicles in all.
What is the fix for recall 17V698000?
Phoenix will notify owners, and dealers will inspect and replace all of the vehicle wheels and tires with ones of a higher load rating, free of charge. The recall began on December 27, 2017. Owners may contact Phoenix customer service at 1-909-987-0815.
What can happen?
If the vehicle is loaded to its maximum passenger capacity, the rear tires may fail, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.