Proterra Catalyst, ZX5 (2015-2022): Steering
Recall 22V114000 · Feb 28, 2022 · Proterra, Inc.
724
vehicles affected
724
vehicles affected
Facts
- Recall number
- 22V114000
- Date
- Feb 28, 2022
- Maker
- Proterra, Inc.
- Units affected
- 724
- Kind
- Vehicles
- Component
- Steering > Gear box (other than rack and pinion)
- Model years
- 2015-2022
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Proterra, Inc. (Proterra) is recalling certain 2017-2019 35 foot Catalyst E2, 2017-2019 40 foot E2, 2020-2021 35 foot RR, 2019-2020 40 foot RR, 2019-2022 40 foot ZX5, and 2020-2022 35 foot ZX5 buses. The plexus adhesive between the torque limiter plate and the bus body may be insufficient, causing the bolts that secure the steering gearbox to loosen.
What can happen
A loose steering gearbox can cause a loss of steering control, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will install a mechanical fastener and new bolts on the steering gearbox, and install a new torque plate, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Proterra's customer service at 1-864-438-0000.
Vehicles covered
2 models, 14 model years in all
Related pages
Questions and answers
Which vehicles are in recall 22V114000?
2 models: Proterra Catalyst (2015-2022), Proterra ZX5 (2015-2016, 2019-2022), about 724 vehicles in all.
What is the fix for recall 22V114000?
Dealers will install a mechanical fastener and new bolts on the steering gearbox, and install a new torque plate, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Proterra's customer service at 1-864-438-0000.
What can happen?
A loose steering gearbox can cause a loss of steering control, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.