Proterra Catalyst (2018-2019): Structure
Recall 19V460000 · Jun 14, 2019 · Proterra Inc.
21
vehicles affected
21
vehicles affected
Facts
- Recall number
- 19V460000
- Date
- Jun 14, 2019
- Maker
- Proterra Inc.
- Units affected
- 21
- Kind
- Vehicles
- Component
- Structure > Emergency > Escape/egress/exit
- Model years
- 2018-2019
- Started by
- The maker
- Hazard
- Falls
What is wrong
Proterra, Inc. (Proterra) is recalling certain 2018-2019 Catalyst buses equipped with a certain batch of glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
What can happen
If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
The fix
Recall repairs are free of charge.
Proterra will notify owners, and the glass hatch manufacturer will provide replacement hatch lids, free of charge. The recall began August 13, 2019. Owners may contact Proterra at 1-864-438-0000. Proterra's number for this recall is SC-19-79.
Vehicles covered
1 model, 2 model years in all
Related pages
Questions and answers
Which vehicles are in recall 19V460000?
1 model: Proterra Catalyst (2018-2019), about 21 vehicles in all.
What is the fix for recall 19V460000?
Proterra will notify owners, and the glass hatch manufacturer will provide replacement hatch lids, free of charge. The recall began August 13, 2019. Owners may contact Proterra at 1-864-438-0000. Proterra's number for this recall is SC-19-79.
What can happen?
If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.