Proterra Catalyst, ZX5 (2019-2022): Electrical system
Recall 24V655000 · Sep 6, 2024 · Phoenix Motorcars
483
vehicles affected
483
vehicles affected
Facts
- Recall number
- 24V655000
- Date
- Sep 6, 2024
- Maker
- Phoenix Motorcars
- Units affected
- 483
- Kind
- Vehicles
- Component
- Electrical system
- Model years
- 2019-2022
- Started by
- The safety regulator
- Hazard
- Fire
What is wrong
Phoenix Motorcars (Phoenix) is recalling certain 2019-2021 800V Catalyst and 2020-2022 ZX5 transit buses. The vehicle controller software may allow the electrical circuit for the radiator fan to overheat.
What can happen
Electrical circuits that overheat increase the risk of a fire.
The fix
Recall repairs are free of charge.
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed October 15, 2024. Owners may contact Phoenix customer service at 1-909-987-0815.
Vehicles covered
2 models, 6 model years in all
Related pages
Questions and answers
Which vehicles are in recall 24V655000?
2 models: Proterra Catalyst (2019-2021), Proterra ZX5 (2020-2022), about 483 vehicles in all.
What is the fix for recall 24V655000?
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed October 15, 2024. Owners may contact Phoenix customer service at 1-909-987-0815.
What can happen?
Electrical circuits that overheat increase the risk of a fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.