RAM 2500, 3500 (2019-2020): Structure
Recall 20V207000 · Apr 9, 2020 · Chrysler (FCA US LLC)
37,580
vehicles affected
37,580
vehicles affected
Facts
- Recall number
- 20V207000
- Date
- Apr 9, 2020
- Maker
- Chrysler (FCA US LLC)
- Units affected
- 37,580
- Kind
- Vehicles
- Component
- Structure
- Model years
- 2019-2020
- Started by
- The maker
- Hazard
- Injury
What is wrong
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
What can happen
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
The fix
Recall repairs are free of charge.
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
Vehicles covered
2 models, 4 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V207000?
2 models: Ram 2500 (2019-2020), Ram 3500 (2019-2020), about 37,580 vehicles in all.
What is the fix for recall 20V207000?
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
What can happen?
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.