Road Rescue Duramedic, Promedic, Specialty Vehicle, Transmedic and 1 more (2010-2016): Electrical system
Recall 16V708000 · Oct 4, 2016 · REV Ambulance Group Orlando, INC.
145
vehicles affected
145
vehicles affected
Facts
- Recall number
- 16V708000
- Date
- Oct 4, 2016
- Maker
- REV Ambulance Group Orlando, INC.
- Units affected
- 145
- Kind
- Vehicles
- Component
- Electrical system > Software
- Model years
- 2010-2016
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
REV Ambulance Group Orlando, INC. (REV) is recalling certain model year 2010-2016 Road Rescue Specialty Vehicles, as well as Ultramedic, Promedic, Duramedic, Metromedic, and Transmedic emergency vehicles equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
What can happen
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
The fix
Recall repairs are free of charge.
REV will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on November 20, 2016. Owners may contact REV customer service at 1-800-628-8178 or Hale Products Customer Service Center at 1-800-533-3569 or halecustomerservice@idexcorp.com.
Vehicles covered
5 models, 35 model years in all
| Make | Model | Model years |
|---|---|---|
| Road Rescue | Duramedic | 2010-2016 |
| Road Rescue | Promedic | 2010-2016 |
| Road Rescue | Specialty Vehicle | 2010-2016 |
| Road Rescue | Transmedic | 2010-2016 |
| Road Rescue | Ultramedic | 2010-2016 |
Related pages
Questions and answers
Which vehicles are in recall 16V708000?
5 models: Road Rescue Duramedic (2010-2016), Road Rescue Promedic (2010-2016), Road Rescue Specialty Vehicle (2010-2016) and 2 more, about 145 vehicles in all.
What is the fix for recall 16V708000?
REV will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on November 20, 2016. Owners may contact REV customer service at 1-800-628-8178 or Hale Products Customer Service Center at 1-800-533-3569 or halecustomerservice@idexcorp.com.
What can happen?
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.