Smart Fortwo (2019): Electrical system
Recall 20V107000 · Feb 24, 2020 · Mercedes-Benz USA, LLC.
1
vehicles affected
1
vehicles affected
Facts
- Recall number
- 20V107000
- Date
- Feb 24, 2020
- Maker
- Mercedes-Benz USA, LLC.
- Units affected
- 1
- Kind
- Vehicles
- Component
- Electrical system > Propulsion system > Traction battery; Electrical system > 12v/24v/48v battery
- Model years
- 2019
- Started by
- The maker
- Hazard
- Fire
What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2019 Smart Fortwo Electric Drive vehicle. A welded joint within the high-voltage battery main cell conductors may detach and interrupt electrical contact, resulting in sudden battery failure. The detached weld may also cause an electrical arc which can ignite inside the battery cells.
What can happen
If the high-voltage battery fails, the vehicle may stall, increasing the risk of a crash. In addition, an electrical arc inside the battery increases the risk of a fire.
The fix
Recall repairs are free of charge.
MBUSA will notify the owner, and a dealer will replace the high-voltage battery, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030009.
Vehicles covered
1 model, 1 model year in all
Related pages
Questions and answers
Which vehicles are in recall 20V107000?
1 model: Smart Fortwo (2019), about 1 vehicles in all.
What is the fix for recall 20V107000?
MBUSA will notify the owner, and a dealer will replace the high-voltage battery, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030009.
What can happen?
If the high-voltage battery fails, the vehicle may stall, increasing the risk of a crash. In addition, an electrical arc inside the battery increases the risk of a fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.