SMI Prolo: Structure
Recall 12E017000 · May 7, 2012 · Specialty Manufacturing Co.
15,462
units affected
15,462
units affected
Facts
- Recall number
- 12E017000
- Date
- May 7, 2012
- Maker
- Specialty Manufacturing Co.
- Units affected
- 15,462
- Kind
- Vehicle equipment
- Component
- Structure > Body > Roof and pillars
- Started by
- The maker
- Hazard
- Injury
What is wrong
SPECIALTY MANUFACTURING, INC. (SMI) IS RECALLING CERTAIN PROLO BUS ROOF ESCAPE HATCHES INSTALLED AS ORIGINAL EQUIPMENT ON VARIOUS SCHOOL AND TRANSIT BUSES SHIPPED FROM APRIL 1, 2011, THROUGH MARCH 25, 2012. THESE HATCHES MAY HAVE ALSO BEEN USED AS SERVICE REPLACEMENT PARTS. INCREASED FRICTION BETWEEN THE REAR PLATE ASSEMBLIES, P/NO. 009327, AND THE NYLON REAR POP-UP SUPPORT, P/NO. 008956, MAY RESULT IN AN OPENING FORCE OF THE PROLO ROOF HATCHES THAT EXCEEDS FEDERAL STANDARD REQUIREMENTS. THUS, THESE HATCHES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE."
What can happen
IN THE EVENT OF AN EMERGENCY, A NONCOMPLIANT HATCH MAY NOT PROVIDE A MEANS OF READILY ACCESSIBLE EGRESS, INCREASING THE RISK OF INJURY TO THE VEHICLE OCCUPANTS.
The fix
Recall repairs are free of charge.
SMI IS WORKING WITH THE BUS MANUFACTURERS TO IDENTIFY AND NOTIFY THE OWNERS OF THE RECALL CAMPAIGN. THE BUSES WILL BE REPAIRED FREE OF CHARGE. IN ORDER TO DETERMINE IF YOUR HATCH AFFECTED, PLEASE REVIEW THE LIST OF PROLO MODEL AND PART NUMBER PROVIDED TO US BY SMI BY CLICKING ON THE HYPERLINK AFFECTED MODEL LIST. THE SAFETY RECALL BEGAN ON MAY 24, 2012. OWNERS MAY CONTACT SMI AT 1-800-951-7867 OR THEIR VEHICLE MANUFACTURER.
Vehicles covered
1 model, 1 model year in all
| Make | Model | Model years |
|---|---|---|
| Smi | Prolo | Not stated |
Related pages
Questions and answers
Which vehicles are in recall 12E017000?
1 model: Smi Prolo (all years), about 15,462 vehicles in all.
What is the fix for recall 12E017000?
SMI IS WORKING WITH THE BUS MANUFACTURERS TO IDENTIFY AND NOTIFY THE OWNERS OF THE RECALL CAMPAIGN. THE BUSES WILL BE REPAIRED FREE OF CHARGE. IN ORDER TO DETERMINE IF YOUR HATCH AFFECTED, PLEASE REVIEW THE LIST OF PROLO MODEL AND PART NUMBER PROVIDED TO US BY SMI BY CLICKING ON THE HYPERLINK AFFECTED MODEL LIST..
What can happen?
IN THE EVENT OF AN EMERGENCY, A NONCOMPLIANT HATCH MAY NOT PROVIDE A MEANS OF READILY ACCESSIBLE EGRESS, INCREASING THE RISK OF INJURY TO THE VEHICLE OCCUPANTS.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.