Sutphen Fire Truck (2019-2020): Equipment
Recall 21V412000 · Jun 2, 2021 · Sutphen Corporation
8
vehicles affected
8
vehicles affected
Facts
- Recall number
- 21V412000
- Date
- Jun 2, 2021
- Maker
- Sutphen Corporation
- Units affected
- 8
- Kind
- Vehicles
- Component
- Equipment
- Model years
- 2019-2020
- Started by
- The maker
- Hazard
- Injury
What is wrong
Stuphen Corporation (Stuphen) is recalling certain 2019-2020 Fire Trucks equipped with a battery-powered 3600 wireless remote controller unit used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.
What can happen
Inability to use the wireless remote controller may hinder firefighting efforts, increasing the risk of injury.
The fix
Recall repairs are free of charge.
Dealers will update the wireless remote controller unit software, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Stuphen customer service at 1-614-889-1005.
Vehicles covered
1 model, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| Sutphen | Fire Truck | 2019-2020 |
Related pages
Questions and answers
Which vehicles are in recall 21V412000?
1 model: Sutphen Fire Truck (2019-2020), about 8 vehicles in all.
What is the fix for recall 21V412000?
Dealers will update the wireless remote controller unit software, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Stuphen customer service at 1-614-889-1005.
What can happen?
Inability to use the wireless remote controller may hinder firefighting efforts, increasing the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.