$63.3B
total assets, June 30, 2026
Banco Popular de Puerto Rico is a state member bank based in San Juan, PR, owned by Popular, Inc. (BPOP). As of June 30, 2026 it held $63.3 billion in assets and $58.7 billion in deposits; assets were up 4.2% from a year before. It has 163 branches in 2 states.
Updated Oct 11, 2026 · numbers as of June 30, 2026
Total assets
$63.3B
+4.2% in a year · +4.5% in a quarter
Deposits
$58.7B
+5.0% in a year · +5.0% in a quarter
Loans
$27.9B
+4.8% in a year · +1.4% in a quarter
Profit so far
$422M
Jan 1 to Jun 30, 2026 · +23.8% in a year
Capital ratio
7.53%
+0.05 pts in a year
Return on assets
1.38%
+0.23 pts in a year
Facts
- Type
- State member bank
- Head office
- 209 Avenida Luis Munoz Rivera, San Juan, PR, 00918
- County
- San Juan
- Holding company
- Popular, Inc. (BPOP)
- Established
- Jan 2, 1999
- Employees
- 7,278
- Branches
- 163 in 2 states
- Website
- www.popular.com
- Id
- b34968
Quarter by quarter
March 31, 1999 to June 30, 2026
Assets, deposits and loans
Each quarter end, US dollars
Profit by quarter
Net income of each quarter, the last 12
Ratios
Percent. Return on assets and net interest margin are yearly rates.
Branches
163 offices as of June 30, 2026, holding $58.2 billion in deposits
Branch map
Every branch, sized by its deposits
| State | Branches | Deposits | Share |
|---|---|---|---|
| Puerto Rico | 156 | $56.8B | 97.6% |
| VI | 7 | $1.4B | 2.4% |
| Largest branches | Place | Deposits |
|---|---|---|
| Banco Popular De Puerto Rico (main office) | San Juan, PR | $32.9B |
| Main Office Branch | Charlotte Amalie, VI | $731M |
| Plaza Las Americas Branch | San Juan, PR | $524M |
| Senorial Branch | San Juan, PR | $456M |
| Bayamon Popular Center Branch | Bayamon, PR | $439M |
| San Patricio Gallery Branch | Guaynabo, PR | $436M |
| Condado Gallery Branch | Santurce, PR | $357M |
| Condado Branch | San Juan, PR | $355M |
| Plaza Carolina Branch | Carolina, PR | $327M |
| Dorado Branch | Dorado, PR | $310M |
Consumer complaints
Complaints consumers sent about Banco Popular de Puerto Rico, 12 months to Sep 2026
Last 12 months
192
+12.9% vs the 12 months before
Closed with relief
7.9%
Money back: 5.8%
Answered on time
100.0%
2 still in progress
Most common product
Bank accounts
38% of its complaints
Complaints per month
Hover a month for the count
By product
12 months to Sep 2026
| Top issues | Complaints | Share | Relief |
|---|---|---|---|
| Managing an account | 47 | 24.5% | 8.7% |
| Incorrect information on your report | 43 | 22.4% | 7.0% |
| Closing an account | 14 | 7.3% | 0.0% |
| Problem with a purchase shown on your statement | 8 | 4.2% | 12.5% |
| Problem with a lender or other company charging your account | 8 | 4.2% | 37.5% |
| Trouble during payment process | 7 | 3.6% | 0.0% |
| Problem with a company's investigation into an existing problem | 6 | 3.1% | 16.7% |
| Improper use of your report | 6 | 3.1% | 0.0% |
Counted under Banco Popular De Puerto Rico. Counts depend on company size: large companies get more complaints. The newest month is partial. More in the BPOP Risk & Compliance tab.
Related pages
Questions and answers
How big is Banco Popular de Puerto Rico?
$63.3 billion in total assets and $58.7 billion in deposits as of June 30, 2026, with assets up 4.2% from a year before. Its loans were $27.9 billion.
How many branches does Banco Popular de Puerto Rico have?
163 branches in 2 states as of June 30, 2026. The most deposits are in Puerto Rico ($56.8 billion).
Is Banco Popular de Puerto Rico profitable?
Yes: it earned $422.0 million from January 1 to June 30, 2026 (up 23.8% from the same months a year before). Its return on assets was 1.38% a year; about 1% is typical.
Who owns Banco Popular de Puerto Rico?
Banco Popular de Puerto Rico is owned by Popular, Inc., its holding company, which is listed as BPOP.
How many consumer complaints does Banco Popular de Puerto Rico get?
192 complaints in the 12 months to Sep 2026, up 12.9% from the 12 months before. 8% of closed complaints ended with relief, and 100.0% were answered on time.
Official public data from the reports every insured bank files each quarter. Profit so far runs from January 1 to the quarter end. Branch deposits are counted once a year, as of June 30. New quarters appear about two months after the quarter ends.