$189B
total assets, June 30, 2026
KeyBank National Association is a national bank based in Cleveland, OH, owned by KeyCorp (KEY). As of June 30, 2026 it held $188.6 billion in assets and $158.5 billion in deposits; assets were up 3.3% from a year before. It has 951 branches in 16 states.
Updated Oct 11, 2026 · numbers as of June 30, 2026
Total assets
$189B
+3.3% in a year · +1.4% in a quarter
Deposits
$158B
+4.3% in a year · +3.4% in a quarter
Loans
$112B
+4.3% in a year · +1.4% in a quarter
Profit so far
$1.2B
Jan 1 to Jun 30, 2026 · +19.5% in a year
Capital ratio
9.92%
+0.11 pts in a year
Return on assets
1.28%
+0.20 pts in a year
Facts
- Type
- National bank
- Head office
- 127 Public Sq, Cleveland, OH, 44114
- County
- Cuyahoga
- Holding company
- KeyCorp (KEY)
- Established
- Jan 1, 1849
- Employees
- 18,026
- Branches
- 951 in 16 states
- Website
- www.key.com
- Id
- b17534
Quarter by quarter
March 31, 1984 to June 30, 2026
Assets, deposits and loans
Each quarter end, US dollars
Profit by quarter
Net income of each quarter, the last 12
Ratios
Percent. Return on assets and net interest margin are yearly rates.
Branches
951 offices as of June 30, 2026, holding $158.5 billion in deposits
Branch map
Every branch, sized by its deposits
| State | Branches | Deposits | Share |
|---|---|---|---|
| Ohio | 172 | $74.5B | 47.0% |
| New York | 228 | $32.1B | 20.3% |
| Washington | 138 | $11.2B | 7.1% |
| Pennsylvania | 85 | $7.3B | 4.6% |
| Oregon | 61 | $6.0B | 3.8% |
| Connecticut | 47 | $5.3B | 3.3% |
| Colorado | 56 | $4.9B | 3.1% |
| Indiana | 34 | $3.9B | 2.5% |
| Utah | 31 | $3.7B | 2.3% |
| Maine | 30 | $2.8B | 1.8% |
| Idaho | 20 | $1.6B | 1.0% |
| Michigan | 19 | $1.5B | 0.9% |
The 12 states with the most deposits, of 16.
| Largest branches | Place | Deposits |
|---|---|---|
| Keybank National Association (main office) | Cleveland, OH | $57.9B |
| Key Plaza Branch | Albany, NY | $6.1B |
| Seattle Trust Bellevue Branch | Bellevue, WA | $3.0B |
| Denver Branch | Denver, CO | $2.9B |
| Crossroads Branch | Salt Lake City, UT | $2.7B |
| Head Office Branch | Portland, OR | $2.6B |
| Pleasant Hills Branch | Pittsburgh, PA | $1.9B |
| Meridian Midtown Branch | Indianapolis, IN | $1.9B |
| Akron Downtown Branch | Akron, OH | $1.4B |
| New Haven Main Branch | New Haven, CT | $1.3B |
Consumer complaints
Complaints consumers sent about KeyCorp, the owner of this bank, and its units, 12 months to Sep 2026
Last 12 months
923
+25.1% vs the 12 months before
Closed with relief
32.7%
Money back: 24.5%
Answered on time
100.0%
26 still in progress
Most common product
Bank accounts
60% of its complaints
Complaints per month
Hover a month for the count
By product
12 months to Sep 2026
| Top issues | Complaints | Share | Relief |
|---|---|---|---|
| Managing an account | 319 | 34.6% | 30.6% |
| Opening an account | 70 | 7.6% | 52.2% |
| Problem with a lender or other company charging your account | 69 | 7.5% | 36.9% |
| Closing an account | 54 | 5.8% | 51.0% |
| Incorrect information on your report | 42 | 4.5% | 14.3% |
| Problem with a purchase shown on your statement | 42 | 4.5% | 36.6% |
| Problem caused by your funds being low | 38 | 4.1% | 34.2% |
| Trouble during payment process | 28 | 3.0% | 29.6% |
Counted under Keycorp. Counts depend on company size: large companies get more complaints. The newest month is partial. More in the KEY Risk & Compliance tab.
Related pages
Questions and answers
How big is KeyBank National Association?
$188.6 billion in total assets and $158.5 billion in deposits as of June 30, 2026, with assets up 3.3% from a year before. Its loans were $111.8 billion.
How many branches does KeyBank National Association have?
951 branches in 16 states as of June 30, 2026. The most deposits are in Ohio ($74.5 billion).
Is KeyBank National Association profitable?
Yes: it earned $1.2 billion from January 1 to June 30, 2026 (up 19.5% from the same months a year before). Its return on assets was 1.28% a year; about 1% is typical.
Who owns KeyBank National Association?
KeyBank National Association is owned by KeyCorp, its holding company, which is listed as KEY.
How many consumer complaints does KeyCorp get?
923 complaints in the 12 months to Sep 2026, up 25.1% from the 12 months before. 33% of closed complaints ended with relief, and 100.0% were answered on time.
Official public data from the reports every insured bank files each quarter. Profit so far runs from January 1 to the quarter end. Branch deposits are counted once a year, as of June 30. New quarters appear about two months after the quarter ends.